Support.
Questions, import problems or a bug? Send the platform, app version and a description. Never send an AI key.
Installation and backups
Nemora isn't released yet; every platform says Soon until its first release. Keep a .nemora backup before changing versions, and install only from links on this site.
Common questions
When can I download Nemora?
Not yet. No platform is released, the web app included, and there is no App Store or Google Play listing. Each one says Soon on the home page until it ships.
How do I bring my Anki decks?
Export an .apkg package with media from Anki. In Nemora choose Import, select the package and review the preview before committing. Keep your original export; some Anki templates or scripts may behave differently.
How do I move or back up my library?
Export a .nemora backup, keep the file somewhere safe, then import it on the other device. Libraries are local, not automatically synced. Back up before clearing browser data or uninstalling.
Can I study without AI or an account?
Yes. Ordinary reviews, manual Brain Dump comparison, plans, local library tools and exports do not need an AI connection. No account is needed to study.
How do I enable optional AI?
Open Settings, choose AI and OpenRouter, read the disclosure and confirm that you are 18 or older. Browser authorization or a manual key connects your own provider account. Browser reloads end the connection; desktop keys use secure storage.
What does the Plan percentage mean?
It is an estimate of recall on exam day using the available review history and plan assumptions, not a predicted grade or guarantee. New or lightly studied plans show Early estimate.
Why is dictation unavailable?
Dictation depends on browser speech-recognition support, permissions and sometimes a network connection. You can always type your Brain Dump answer instead.
How do I reduce motion?
Enable Reduce motion in your operating system or browser preference. This website leaves its layout static and never autoplays videos. The app also has appearance and feedback preferences; sound, haptics and progression can be adjusted independently.
Privacy requests
Include only the information needed for your request. We cannot recover a local library we never received. Read the privacy policy.